Permitting & Licensing, Reimagined
Process more permits, without waiting on a vendor ticket
PermiOne is the configurable permitting and licensing platform for cities, counties, states, and agencies that need control over workflows, forms, fees, and compliance — not another change-request queue.
100%
No-Code Workflow Configuration
WCAG 2.1
Level AA Accessibility Compliant
360°
Visibility — Dashboards, Reports & Alerts
Permitting & Licensing, Reimagined
Permit demand is rising. Legacy systems weren't built to keep up.
More applications, the same staffing, and a vendor change-request queue for every workflow update. Agencies are moving off legacy permitting platforms for the same handful of reasons — PermiOne was built to remove every one of them.
Faster turnaround, no extra headcount
Automated routing, TAT tracking, and escalation rules keep applications moving through review without staff manually chasing status.
Fewer counter visits, fewer status calls
A guided applicant portal with real-time status tracking answers the question before the phone rings or someone drives to the office.
Audit-ready visibility by default
Every workflow change, approval, and inspection result is logged automatically, so reporting for leadership and public records is a click away.
One Platform
Every step of the permitting lifecycle, in one system
Intake, review, inspections, issuance, and reporting connected end to end — no handoffs between disconnected tools, no duplicate data entry, no waiting on a vendor to make a change.
01 / Workflow Engine
Drag-and-drop workflow & forms configurator
Non-technical administrators design and update approval paths, route tasks to the right reviewers, set TAT targets, and trigger automated reminders and escalations — no code, no vendor ticket, changes go live instantly on the public portal.
02 / Public Portal
Branded portal for applicants
A separately branded portal guides residents, contractors, and businesses through submission, status tracking, inspection scheduling, document upload, and payment — showing applicants only what’s relevant to their request.
03 / Intake & Review
Intelligent intake and review management
Configurable forms, required document checklists, field validation, and conditional logic improve submission quality at intake, with role-based routing sending each application straight to the right reviewer.
04 / Field Inspections
Mobile inspections & enforcement
PermiOne supports the full inspection lifecycle from scheduling through reinspection. Field staff capture notes, photos, and signatures from any device — even offline, with automatic sync when connectivity returns.
05 / Reporting
Decision-ready dashboards
Role-based dashboards, saved views, and automated communications give staff and leadership real-time visibility into backlogs, TAT, revenue, and compliance — without manual report compilation.
06 / Access Control
Granular role-based administration
Fine-grained permission management defines access by department, division, role, and function — with full admin tools for workflows, fees, and forms, plus audit trails for every change.
Who It's For
Built for the organizations that serve the public
Municipal
Governments
Cities and towns managing building permits, zoning approvals, and business licenses.
County &
Regional Agencies
County departments handling land use, environmental permits, and public health licensing.
State
Licensing Boards
State-level bodies overseeing professional licensing, certifications, and regulatory compliance.
Public
Utilities & Authorities
Authorities managing infrastructure permits, inspections, and service agreements.
Who It's For
One system, from application to renewal
PermiOne connects the applicant’s experience with staff operations, so nothing gets re-keyed and nothing falls through the cracks.
The Payoff
What your organization gains with PermiOne
Measurable operational improvements from day one, and long-term strategic advantages as your organization grows.
Greater control over your own system
Cities and towns managing building permits, zoning approvals, and business licenses.
Faster adaptation to policy changes
County departments handling land use, environmental permits, and public health licensing.
Better applicant experience
State-level bodies overseeing professional licensing, certifications, and regulatory compliance.
Lower long-term cost
Authorities managing infrastructure permits, inspections, and service agreements.
Real-time operational visibility
Role-based dashboards give leadership and staff instant insight into backlogs, timelines, and revenue.
Accessible & inclusive by design
PermiOne conforms to WCAG 2.1 Level AA, ensuring your digital services are accessible to all constituents.
Mobile-ready field operations
Field staff complete inspections and submit results from smartphones or tablets, with offline support.
A platform that grows with you
Add permit types, revise fee schedules, or expand departments without custom redevelopment.
The Category Shift
Why organizations are replacing legacy permitting systems
Across the government permitting market, agencies consistently cite the same friction with incumbent platforms: change requests that take weeks, configuration-heavy implementations, and portals that push counter traffic up instead of down. PermiOne was built to close that gap.
Legacy Permitting Systems
- Vendor change requests for every process update
- Outdated, confusing public-facing portals
- Paper-based or disconnected inspection tools
- Manual report compilation and data extraction
- Limited role-based access controls
- No mobile field support
- High total cost of ownership over time
PermiOne Platform
- Full internal control via no-code configuration tools
- Branded public portal with guided applications & real-time status
- Mobile-ready inspection tools with offline capability
- Real-time dashboards and automated reporting
- Granular role and permission controls by department
- Smartphone and tablet support for field staff
- Lower long-term support cost and vendor independence
Accessibility and compliance built in
PermiOne is designed to support accessible digital service delivery from the ground up, meeting WCAG 2.1 Level AA standards so your permitting and licensing services are usable by staff, residents, and businesses with a wide range of accessibility needs, including those who rely on screen readers, keyboard navigation, or high-contrast display settings.
Digital equity in public-facing government services is not an option, it’s an obligation. PermiOne helps organizations meet that obligation without additional customization or third-party plugins.
Keyboard navigation, screen readers, high contrast
Every applicant, on every device, can complete a permit application without a barrier.
Frequently Asked Questions
Common questions about PermiOne
Across the government permitting market, agencies consistently cite the same friction with incumbent platforms: change requests that take weeks, configuration-heavy implementations, and portals that push counter traffic up instead of down. PermiOne was built to close that gap.
What is permitting and licensing software?
Permitting and licensing software is a digital platform used by government agencies, municipalities, and public sector organizations to manage the full lifecycle of permits, licenses, approvals, and inspections. It replaces paper-based or legacy processes with configurable digital workflows, online application portals, automated routing, and real-time reporting.
Who uses PermiOne?
PermiOne is designed for cities, counties, state agencies, public utilities, and any organization that issues permits or licenses. It supports building departments, planning departments, environmental agencies, licensing boards, public health departments, and more.
Does PermiOne require technical staff to manage workflows and forms?
No. PermiOne’s drag-and-drop workflow and forms configurators are built for non-technical administrators. Your team can design, update, and manage approval workflows, application forms, fee schedules, and notification templates without any coding or vendor involvement.
What types of permits and licenses does PermiOne support?
PermiOne is configurable to support virtually any permit or license type, including building permits, business licenses, zoning approvals, environmental permits, professional certifications, health permits, right-of-way permits, and special use permits.
Is PermiOne accessible to users with disabilities?
Yes. PermiOne is built to conform with WCAG 2.1 Level AA accessibility standards, ensuring it is usable by a broad range of users, including those who rely on assistive technologies.
Can field inspection staff use PermiOne on mobile devices?
Yes. PermiOne includes mobile-responsive inspection tools designed for tablets and smartphones. Field staff can view assignments, complete checklists, capture photos and signatures, and submit results, even with limited or no internet connectivity.
Ready to move permits faster?
See how PermiOne can give your team control, reduce vendor dependency, and deliver a better experience for applicants and staff alike.