A CODICE Product
Complaints and cases, tracked from intake to resolution
CelerCase is a web-based application that provides a highly configurable case management solution for tracking complaints and cases from intake through resolution.
What CelerCase™ Is
Configurable Case Management
CelerCase contains a repository of easily categorized complaints and cases, giving teams a single, organized source of truth.
A case management team can input new complaints or cases, implement corrections and recommendations, and follow the trajectory of associated actions — all within one configurable system.
Built for
- Case management teams
- Complaint intake & investigations staff
- Compliance and oversight offices
- Agencies needing configurable workflows
Key Features
What CelerCase™ does
Categorized case repository
Complaints and cases are organized and easily categorized for fast retrieval.
Flexible intake
Case teams can input new complaints or cases as they come in, without rigid templates.
Corrections & recommendations
Implement corrective actions and recommendations directly within the case record.
Action trajectory tracking
Follow the full trajectory of associated actions from a single case view.
Inside the Product
See it in action
CelerCase case repository
CelerCase intake screen
CelerCase case tracking
CelerCase dashboard
See CelerCase™ in action
Contact CODICE to schedule a live walkthrough for your team.